•  All Ready Made garments will be shipped United States Postal Service Priority mail within 3-5 business days of order. 

• All Made to order garments/Tapestries will be shipped USPS Priority mail within 8-10 business days of order. If you have other special shipping requirements please notify us at the time of your order.

• If you need faster shipping we will do our best to accommodate your needs. Email us directly at: JumbieFromKentucky@gmail.com

 EXCHANGES AND RETURNS 

• If you are unhappy with your purchase, we will accept an exchange for another garment or return for store credit.

• Domestic Exchange/Returns must be made within 14 days from when the package was sent to the customer per the date on the shipping label.

• International Exchange/Returns must be made within 30 days from when the package was sent to the customer per the date on the shipping label.

• Made to order items will have a 20% restocking fee for any exchanges. These items are made one by one and we do not carry stock. 

• To be eligible for an Exchange/Return garments must be in original, unworn condition.

•  You may Return a garment for any reason and receive store credit in the amount of your purchase. Your credit may be use any time; it will not expire and is transferable.

• You will be responsible for paying for your own shipping costs for exchanging/returning your item.  Shipping costs are non-refundable.

• Any return on items paid for thru PayPal will be subject to a handling fee of 2% to cover non-refundable transaction costs.

Exchange/Return Process

Ship package to:

Jumbie Art

7491 War Admiral CT

Las Vegas NV 89113

Be sure to get Delivery Confirmation. We cannot process your exchange/return if we don’t receive your package.

Returns and Exchanges may take up to one week to process. All items eligible for return will be refunded and those items eligible for exchange will be credited to the customers account.  If you have any questions please contact us at: JumbieFromKentucky@gmail.com